Join a rapidly growing technology company with a vital mission: developing world-class software to prevent and fight crime.
At XCI, we ensure that police authorities and intelligence services are equipped with the best technological solutions, empowering them to protect citizens in cities, on streets, and in homes.

We're seeking a talented System Consultant to help implement and support XCI's advanced solutions. If you're driven by delivering exceptional customer experiences and inspired to make a meaningful impact in the fight against crime and terrorism, we want to hear from you.

Implement and support mission-critical systems
Are you an enthusiastic soul who thrives in a high-trust environment with freedom under responsibility? Do you love professional development and dream of diving into a software house with cutting-edge technologies? If your answer is YES, then you might be the next colleague to join our XCI Delivery team.

As a System Consultant, you will work closely with a skilled team of consultants, engineers, and trainers to deliver, maintain, and support XCI’s software solutions. You’ll interact with our customers—some of the most critical agencies in the world—helping them use our products efficiently and securely.

Key Responsibilities:

• Plan and execute customer deliveries, including software installation and system configuration
• Conduct training sessions in collaboration with XCI Academy
• Support customer installations—remotely and onsite
• Handle inquiries via our support ticket system, ensuring high customer satisfaction
• Participate in release testing and contribute to technical documentation
• Join the 24/7 on-call rotation, ensuring mission-critical uptime for our customers
• Act as a bridge between customer needs and the development team

About You
You are an experienced System Consultant or IT Consultant with 3–5 years of relevant experience in an international software environment. Technically skilled and solution-oriented, you are driven by the opportunity to deliver robust, reliable systems that contribute to a safer world. You bring a solid technical foundation, a customer-first mindset, and a deep understanding of operating within large, mission-critical environments.

You are responsible, with a clear “the task stops with me” mentality, ensuring that every issue is seen through to resolution. You work in a calm and structured manner—even under pressure, maintaining clarity and control in challenging situations. Your service-minded attitude and ability to build rapport make you highly effective in direct customer interactions. With strong English communication skills, both written and spoken, you express ideas clearly and professionally. Passionate about continuous improvement, you stay proactively informed on the latest trends in infrastructure and system operations.

You have experience with:

• Linux system administration and scripting
• Docker and virtualization technologies
• Kubernetes
• Monitoring tools (e.g., Graphite, Grafana)
• ElasticSearch and MongoDB (a plus)
• Supporting both Linux and Windows-based environments

Be part of the XCI Team
You will be part of our creative community of 100+ experts who believe in XCI's core purpose of protecting us all from criminal threats. Our customer projects are never mission impossible, but they have a personal meaning - and are also a childhood dream that comes true for most of us.

As part of the XCI team, you should expect to work with motivated and happy colleagues in a dynamic work environment. The informal XCI culture has "freedom under responsibility" as its internal motto, which allows you flexible working hours and a good work/life balance. We prioritize employee development very highly and there is always a focus on your professional and personal development.

Application
If you have any questions about the position, you are welcome to contact Head of Delivery Peter Munk Fuglsang at e-mail: peter.munk@xci.dk or mobile: +4530848134.

We review applications on a rolling basis and will close the recruitment once the right candidate has been found.

Please note: Due to GDPR, you can only apply via the official link.

All XCI employees must be eligible for security clearance, so a clean criminal record will be required during the recruitment process.

We look forward to hearing from you!